The system is said to be very efficient, making more work for the service department, while ensuring that customer cars are safe.
- A high-tech automated vehicle inspection system is already being used by 300 dealerships across the country.
- Customers drive the vehicle through the scanner, receiving a complete condition report with potential defects within seconds.
- Findlay Cadillac's GM praised the tech's accuracy, and credited it with increasing the service department's workload.
Artificial intelligence has already infiltrated our cars through infotainment software, but its potential is far more expansive. A prominent example of this is the system adopted by several US dealerships, such as Findlay Cadillac in Las Vegas, employing AI for initial vehicle inspections. This technology demonstrates AI's ability to outpace and outperform humans, without taking away jobs.
Findlay Cadillac in Henderson is the first Las Vegas dealer to install an automated vehicle inspection system developed by UVEye. The technology is already deployed in 300 dealerships across the country, significantly increasing efficiency and reducing wait times.
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The process is very straightforward, and takes no more than a minute. The customer drives through a large scanner, which takes multiple images of the car from all angles – including the underbody. The images then go through AI software, which spots any defects on the exterior, tires, and visible mechanical components.
About 30-45 seconds later, the customer receives a “Full Condition Report” of their vehicle. Depending on the results, the dealer's mechanics can then fix any potential problems, ensuring the car is safe for the roads.
As KTNV notes, the process can be described as an MRI scan for automobiles. Findlay Cadillac's general manager, Emanuel Appino, praised the AI-backed system for being “very accurate,” adding that it finds things that sometimes his technicians “may not even be able to find.”
Daniel Frandsen from UVEye said his automated vehicle inspection system can quickly detect defects such as oil leaks, which would normally require a vehicle to be picked up and thoroughly inspected by a technician. It takes a lot of time.
And now, to the big question: In the case of Findlay Cadillac, the adoption of AI did not result in job losses in their service department. Instead, it created extra work for technicians, keeping them busy with repairs that might otherwise have gone unnoticed.
According to the general manager, “the only person who might find AI inconvenient is the customer,” because of the potential costs if the system detects an unknown error in advance. Still, he notes that it's best to find potential vehicle problems ahead of time, so they can be treated before they cause any problems down the road.
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