How GenAI Hallucinations Affect Small Businesses and How to Avoid Them

How GenAI Hallucinations Affect Small Businesses and How to Avoid Them

Generative AI (GenAI) sometimes gives conflicting answers to the same question – a problem deception. This happens when an AI chatbot lacks context or has only had rudimentary training, leading to misunderstandings of user intent. This is a real-world problem – an AI chatbot can make up facts, misinterpret cues, or generate nonsensical responses.

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