Genna transforms the tire shopping landscape with AI-powered solutions.
Jul 07, 2024 10:55 AM EDT | Source: Plentisoft
FEDERAL TERRITORY OF KUALA LUMPUR, Malaysia–( NEWS FILE CORP. – Jul 7, 2024 ) – Swee Hing Tires has launched Genna, a 24/7 AI tire supplier, bringing the tire shopping experience in Malaysia to its innovative Ready to change with technology. Customer-centric approach. Manufactured by Swee Hing Tyres, a trusted name in the industry for over 50 years, Genna offers a seamless solution for customers looking for the best tires for their vehicles.
Swee Hing Tires launched Genna to transform tire purchasing with an AI-powered solution
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Genna works as a 24/7 online chatbot, leveraging artificial intelligence to provide customers with comprehensive information on tire brands, sizes and availability. By simply messaging Genna with their tire details and location, customers quickly connect to an extensive network of over 100 partner tire shops, streamlining the purchasing process.
Shin Yang, General Manager of Genna, emphasizes the convenience and efficiency of the service: “Genna is designed to make tire shopping easy. Whether it's in the middle of the day or late at night, Genna is always there to help. is ready for, ensuring our customers get back on the road safely and quickly.”
The launch of Genna comes as a natural progression following the success of Swee Hing Tires' B2B chatbot, Ah Hing, introduced in 2022. While Ah Heng mainly caters to tire dealers, Genna operates on a B2B2C model, effectively bridging the gap between consumers and consumers. Tire Shops This synergy between the two chatbots not only simplifies the tire purchasing process for end users, but also enhances the efficiency of Sui Hung's dealer network, facilitating seamless transactions. and improves overall customer satisfaction. Genna offers a comprehensive tire shopping experience with an online chatbot, giving customers access to over 10 tire brands, 150 tire sizes, and 1000 SKUs.
Genna's commitment to innovation and customer satisfaction is evident in its ongoing goals. With a focus on long-term success, Genna aims to continuously enhance its AI capabilities and expand its network of partner tire shops to ensure seamless and efficient service delivery. Prioritizing user experience and staying ahead of industry trends, Genna strives to consolidate its position as the leading AI tire supplier in Malaysia. With its user-friendly interface and round-the-clock availability, Genna is poised to revolutionize the tire buying experience, setting new standards for convenience and efficiency in the industry.
About Genna:
Genna is a 24/7 AI tire supplier, changing the way Malaysians shop for tires by providing more choice and greater convenience. Powered by Swee Hing Tyres, Genna offers a streamlined and convenient solution to finding the perfect tire for any vehicle.
For more information, please visit www.genna.com.my or contact:
Shin Yang
General Manager
Phone: +60 10-767 1668
https://wa.link/1p2p6p
Email: hello@genna.com.my
Contact Information:
Name: Shin Yang
Email: hello@genna.com.my
Organization: Genna
Phone: +60 10-767 1668
Website: http://www.genna.com.my
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