Artificial Intelligence and the Future of Work

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Artificial intelligence, or AI, is an exciting and rapidly evolving field that has the potential to revolutionize the way we live and work. Personally, I see AI as a tool that, when used wisely, can enhance our capabilities and improve our performance.

We are already using AI in many aspects of our daily lives, often without realizing it. Whether it’s asking Siri for directions, using Google to find information or relying on smart home devices like Alexa to play music or set reminders, AI has become an integral part of our routines. has gone

Forbes magazine says, “By 2025, an estimated 95% of consumer interactions will be supported by AI technology.”

It is important to remember that AI is a tool created by humans to serve humans. The goal is not to replace human contact but to enhance it. AI can handle repetitive tasks, analyze large data sets and even help solve complex problems. Artificial intelligence can automate routine tasks, thereby reducing errors. This frees up human workers to focus on more complex and creative endeavors. But AI can’t replicate the creativity, empathy, and intuition that humans bring to the table.

Former IBM CEO Ginny Rometty said, “Some people call it artificial intelligence, but the reality is that this technology will advance us. So instead of artificial intelligence, I think we should call our own intelligence. I will add.”

With its ability to process and analyze vast amounts of data, AI can uncover insights and patterns that humans might miss, helping make more informed decisions. AI can drive product development and innovation, helping businesses stay competitive in a rapidly changing market.

Artificial intelligence can also provide personalized experiences for customers, from chatbots offering instant customer service to recommendation systems that tailor content to individual preferences.

AI opens the door to new technological developments and business models, driving innovation across industries. The initial investment of AI technology can be significant, and not all enterprises may have the resources to effectively implement and maintain these systems. However, by automating tasks, AI can help reduce labor costs and operational costs, reducing the need for manual intervention in certain processes.

However, artificial intelligence can be a double-edged sword. While it offers all the benefits I’ve listed above, it also presents some challenges that we must approach carefully.

Susan Sully, two-time AI startup founder who was voted as one of the world’s top 15 women in real-time AI in 2024, explained to my roundtable group: “AI is Time is like a little child. Grow up to be young, and you know what young people like to do – they do what you don’t tell them to do.”

The impact of AI on the job market will be profound. A McKinsey report suggests that 400-800 million jobs worldwide could be displaced by 2030 due to automation and AI. Also, over-reliance on AI can lead to the loss of certain skills and the ability to perform tasks without technological assistance.

During her presentation, Susan listed some of the jobs that will likely disappear, such as physician, accountant, analyst, executive assistant, translator, medical assistant, fashion designer, paralegal, radiologist, teacher, journalist. , editor, architect and influencer.

On the other hand, Susan said that people who work with their hands will have the most money and power in the future – construction workers, electricians, plumbers, surgeons and pilots. Good industries include food processing, transportation, fishing and farming.

This is a stark reminder that we must learn to embrace and work with these technologies. Those who embrace AI and improve their skills to meet machine capabilities will likely find themselves at an advantage.

Artificial intelligence systems can raise ethical questions, particularly about privacy, surveillance and the potential for bias in decision-making processes. AI systems can be vulnerable to hacking and other security breaches, which can have serious implications if they control critical infrastructure or sensitive data. I suspect that’s what scares people the most.

As we look to the future, the key is to approach AI with a mindset of collaboration rather than fear. By understanding its capabilities and limitations, we can harness its power to create a more efficient and innovative world and protect the qualities that make us uniquely human. The point is to work with the AI ​​to increase your intelligence.

Artificial intelligence can be your best business ally or your worst nightmare. It all depends on how you integrate it into your strategy.

Mackay’s Ethics: Artificial intelligence is where data meets destiny.

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Harvey McKay is the author of the New York Times bestseller “Swim With the Sharks Without Being Eaten Alive.” It can be reached through its website, www.harveymackay.comBy email at or at MackayMitchell Envelope Co., 2100 Elm St. SE, Minneapolis, MN 55414 by writing to him.

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