The IHI Lucian Leap Institute released artificial intelligence (AI) recommendations for patient safety and health system leaders.

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Comprehensive AI analysis and guidance unveiled at the annual IHI Patient Safety Congress

Boston and Orlando, Fla., May 15, 2024–(BUSINESS WIRE)–The IHI Lucian Leape Institute (LLI), a think tank within the Institute for Healthcare Improvement (IHI) that provides a strategic vision for improving patient and workforce safety, today launched “Patient Safety and Artificial Intelligence: Opportunities and Challenges for Care Delivery.” The comprehensive report, with insights from nearly 30 leading experts, includes a detailed analysis of security benefits, risks, and recommendations for generative artificial intelligence (genAI) applications.

In January 2024, an expert panel convened by LLI, made possible by generous support from the Gordon and Betty Moore Foundation, examined three clinical applications for genAI in healthcare: document support, clinical decision-making Support, and patient-facing chatbots. The report includes detailed use cases for these applications, as well as strategies for mitigating the risks of genAI to patient and patient and workforce safety, and guardrails to consider. It builds on learnings from last year's IHI Rapid Cycle Innovation Project on genAI and how it is impacting safety and quality of care.

“This report is a much-needed deep dive into the implications of AI for the safety and quality of care, as well as how AI is impacting healthcare professionals and those responsible for delivering care. “. Kedar Matt, MD, President and CEO of IHI, and President of the IHI Lucian Leap Institute. “As AI continues to evolve, our focus must remain trained on how it can augment β€” not replace β€” human clinical skills and improve our ability to provide safe and equitable care. “

The expert panel identified many reasons to be excited about genAI's potential, including reducing clinician burnout and cognitive load, facilitating the delivery of evidence-based practices, improving diagnostic accuracy, and improving care. Reducing costs. The report also identified potential risks, including the depersonalization of care, the potential for genAI to make incorrect recommendations, the challenges of integrating AI into existing workflows, the potential for biased output, and workforce skill

To help mitigate risks and realize benefits, the expert panel offers six recommendations to guide the ongoing development of genAI tools and their integration into clinical care delivery – each recommendation detailed in the report. has been:

  • Serve and protect the patient.

  • Learn, engage and listen with therapists.

  • Evaluate and ensure AI effectiveness and freedom from bias

  • Establish rigorous AI governance, oversight, and guidance for both individual health care delivery systems and the federal government.

  • Be intentional with the design, implementation, and ongoing evaluation of AI tools.

  • Engage in collaborative learning across health care systems.

Recognizing that everyone has a different role in navigating the promise and potential risks of genAI, the expert panel also developed specific recommendations and mitigation strategies for key audiences. Detailed resources are available for each of these key groups:

  • Patients and patient advocates

  • Physicians

  • Safety and Quality Professionals

  • Health care systems

  • GenAI Developers

  • The researchers

  • Regulators and policy makers

The report's release coincides with a keynote address given today at the IHI Patient Safety Congress: “Hope, Hype, and the Risks of AI: What Does It Mean for Safety?” Dr. Kavya Shojaniawho participated in the keynote address and co-chaired the LLI expert panel, commented, β€œThe reasons for the hesitancy over genAI are clear: the immediate availability of expert-level decision support for diagnosis and treatment, the critical time associated with clinical documentation. savings, and others Yet, more than any previous technological advance in healthcare, genAI's unique power to reinforce harmful biases, job losses, and significant commercial implications. Enthusiasm with both caution and skepticism is required.”

Hundreds of healthcare professionals from around the world were on hand for the keynote and for the 2024 IHI Patient Safety Congress, taking place May 14-16 in Orlando, Florida. This year's gathering features 150 sessions and posters led by more than 100 healthcare leaders and experts.

The IHI Lucian Leap Institute (LLI) was created in 2007 by the National Patient Safety Foundation (NPSF), which merged with IHI in 2017. Comprised of international thought leaders with a common interest in patient safety, LLI serves as a think tank to identify new ways to improve patient safety. call for the innovation necessary to speed up work; creating significant, sustainable improvements in culture, processes and outcomes; and encourage key stakeholders to play a critical role in advancing patient safety.

About the Institute for Healthcare Improvement (IHI).

The Institute for Healthcare Improvement (IHI) is an independent non-profit organization based in Boston, Massachusetts, USA. For more than 30 years, IHI has used the science of improvement to advance and sustain better outcomes in health and health systems worldwide. IHI brings awareness of safety and quality to millions of people, catalyzes learning and systematic improvement of care, develops solutions to previously insurmountable challenges, and empowers health systems, communities to reduce harm and death. , mobilizes regions and nations. IHI collaborates with a growing community to inspire bold, innovative ways to improve the health of individuals and populations. IHI inspires optimism, inspires fresh ideas, and supports anyone who wants to improve health and health care anywhere. Learn more at

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Joanna Clark, CXO Communications
(207) 712-1404

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