The public is increasingly turning against AI, polling shows

“Trust is the currency of the AI ​​age.”

Turn the paper over

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AI is not as popular with the global population as its promoters would have you believe.

As Axis Public confidence is already eroding in the so-called “AI revolution” less than 18 months into the November 2022 release of OpenAI’s ChatGPT, reports consulting firm Edelman, based on a new survey of 32,000 global respondents. had started

“Trust is the currency of the AI ​​era, yet, as it stands, our innovation account is dangerously overdrawn,” said Justin Westcott, the firm’s global technology chair. Axis “Companies must move beyond the mere mechanics of AI to address its true cost and value – the ‘why’ and ‘what for’.”

Despite Silicon Valley’s insistence that AI is reliable, recent polling — including but not limited to Edelman’s — indicates that people are divided about whether the tech is there to help, and that trust is falling.

According to the Edelman Poll, global trust in AI has fallen from 61 percent in 2019 to just 53 percent. In the U.S., where job insecurity is on the rise and countless people have either lost or are expected to lose their jobs to AI, the percentage is lower, with only 35 percent now saying they would trust the technology. while 50 said they trust it. five years ago.

This decrease in percentage since 2019 is not so surprising. Before 2022, AI was more the stuff of science fiction and quiet institutional fiction than a real reality. With ChatGPT, distant concerns about AI taking over jobs—or perhaps enslaving us all—suddenly became much more present, and everyone got more time with tech.

Management style

Perhaps the biggest takeaway from the firm’s “Trust Barometer” is that, on average, people around the world believe by a two-to-one margin that AI innovation has been “badly managed” so far, according to CEO Richard Edelman said in a statement. Poll

What’s more, while 76 percent of people overall trust the tech industry in general, only half trust AI, a gap that certainly needs further exploration as Microsoft and Meta Tech companies continue to invest heavily in it.

Overall, Edelman’s respondents indicated that they look to scientists to inform them about AI safety, allowing the research community to step forward as authorities on the topic.

“Those who prioritize responsible AI, who transparently partner with communities and governments, and who put control back in the hands of consumers, will not only lead the industry, but build this bridge of trust.” Wescott said Axis.

More on AI trust: Scientists have a dirty secret: No one knows how AI actually works.

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